EDM Work Order Management App

Energy DataMetrics

About this app

EDM’s Work Order Management Field Tool

EDM DR is the most comprehensive and proven demand response program management platform. From effectively and efficiently managing your end-to-end DR programs, to engaging customers, and integrating device manufacturers, Energy Datametrics delivers an industry-leading, field-tested, secure, and highly scalable technology platform.
- Work Order Management
- Customer Enrollment Management
- Customer Account Validation
- Customer Eligibility Tracking
- Customer Call Log Management
- Scheduling & Route Optimization
- Incentive Processing
- Inventory Management
- Mobile Field App
- Smart Phone Field Kit
- Dashboard & Reporting
- Full Integration with the Nest RAR Platform
- API Integration Capabilities
- Device Manufacturers
- Utility Companies
- DROMS
EDM provides a fully managed Smart Phone Kit and App for field staff
EDM SMARTPHONE KIT
- iOS Smart Phone
- Data Plan
- Support Plan With Advance Replacement
EDM FIELD APP
- Manage Appointments (Field Calls and Support Calls)
- Manage Work Orders
- Manage Device Inventory
- Registration/Enrolment

What’s new

New Features:
Updated Demand Response Field App

Compatibility:
Compatible with Android OS version 12+

Improvements:
Enhanced Program Name usage
Optimized data synchronization
Streamlined photo upload process
Strengthened exception handling