Sorry for the inconvenience.
For providing you better customer services, please specify the information to support@ezcast.com for us:
Dongle’s SSID: EZCast-12345678, for example (or photo the bootup image for us)
Functions: EZCast, Airplay, Miracast or DLNA
EZCast OS: Android, iOS
Symptom: Fail to stream……
Regards,
EZCast service center