1.8
60 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

FAHW Tech is your office-on-the-go for the technicians in the field running First American Home Warranty work orders.

Technicians can view their daily schedules in list or map view, view work order details, provide en-route notifications to customers, submit reports, complete work and more, all from the app.

Notifications will display when you arrive at a customer's home so that you don't have to search for work orders, as well as when you've left a home without providing an update.

Technicians can start a report and either submit from the app or can enter and save to have the office complete and submit it later.

PRIVACY NOTICE: To learn more about the categories of personal information we collect when you download this application and how we may use that information, please visit www.FirstAm.com/AppNotice. To learn more about our privacy practices overall, please visit our privacy policy at www.FirstAm.com/Privacy
Updated on
Sep 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

1.7
54 reviews
Christopher McCall
January 20, 2021
I work for a service provider who is contracted by First American. This app is awesome when it works, but you cannot rely on it and you still end up spending an hour on the phone just to give a water heater report. Basically the app starts up fine, when I search a work order and hit view detail, the whole app shuts down. FA autho reps tell us to use this app to get our reports in, but 8/10 times it doesn't work. Also for anyone who attempts telling me to Uninstall, then reinstall,THISDOESNOTHING
23 people found this review helpful
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First American Home Warranty Corp
November 5, 2021
We'd love to assist you with this. Please contact your contractor relations team and provide them with this information so we can research the root cause and help you resolve. Thank you
horace felton
September 21, 2025
tha app doesn't work will not recognize my password, but can log on through the website
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Kenny Chuka
June 10, 2023
Dosen't recognize my password. I'm able to login with the same credentials on the website, however, the app says my password is incorrect and to consider changing it. I'll give the app a "0 🌟" if I had the option.
9 people found this review helpful
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App support

About the developer
First American Home Warranty Corporation
google_feedback@firstam.com
8511 Fallbrook Ave Ste 100 West Hills, CA 91304 United States
+1 805-797-3557