FCMB Mobile

FIRST CITY MONUMENT BANK LIMITED

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About this app

The FCMB mobile app is all you need for all your personal and business financial services.
It is fast, convenient and very secure. It is also packed with simple to use features and an interesting layout for easy navigation. You can now manage your FCMB personal and business accounts as well as your cards in real-time, anywhere and anytime!

For more enquiries and information you can call our contact centre on 01-2798800, 07003290000 or send email to [e-mail].

Ratings and reviews

I really like the app and it has great functionality. This should be a 5 star review except for the fact that my device, a Oneplus 7, has not been optimised for fingerprint sign on, a feature which I had on my previous device. I have tracked down IT staff of FCMB and exchanged several messages. Update: FCMB has reached out to me and this matter is now fully resolved! Once contact was established they were very responsive and sorted out the matter in a very speedy manner. Thank you FCMB. 😁😁

I've been experiencing Biometric/ fingerprint failure since the new update which is very frustrating. It won't just pop up on it's own like it use to. I tried clicking on the fingerprint symbol to make it pop but it's not responding. Typing in your pin/password everytime you want to make a transaction isn't for everyone. Some of us just want to login to our apps by just touching our fingerprint scanners please fix this as soon as possible.

I have two issues. 1. Since the recent update, my app is stuck at "Loading your banking experience" then after a long wait "Login failure; we are temporarily unable to retrieve your account. Please try again later" I've been unable to login and perform transactions. This is not okay because it's a business account. I've had to shut down my transaction for days now. 2. Why do I need to input token pin for every transfer transaction, even transactions as low as N1,000? This is not convenient.

What's new

Digital Onboarding