FieldAssist by Accurence

Accurence

About this app

The FieldAssist app allows third-party inspectors to complete property inspections on behalf of adjusters, seamlessly integrating with the SettleAssist app.

Ratings and reviews

When it works, it is just okay. The layout doesn't flow to reflect how the job is performed. When it doesn't work and or crash, which happens once at least everyday, it multiplies the cycle time thus reducing the profitability of the user. Despite the several 'updates' it still continues to get stuck in the app loading/processing stage and on occasion works long enough to upload a couple photos until it happens again.

It hangs frequently. It doesn't create meta data on the exif. It doesn't create a fa folder inside the dcim folder so it mixes with regular photos. It's service team is very lacking in basic technical knowledge. It doesn't keep "sun mode" on by default. When on an elevation/slope side, if you toggle pages on the bottom it bumps you to front instead of keeping you on the side you were working on. It's huge battery hog. It hangs on photo upload non stop. Can they make this thing any worse? Yes...

Calling this app a dumpster fire is an insult to dumpster fires. User support is always very helpful. They must work very hard to keep us able to work. Often I get calls from adjusters saying photos hadn't uploaded. Please consider removing the "OK/RETRY screen when capturing photos. It is completely unnecessary and 3 clicks is already too many for 1 photo. Also when scrolling through photos it automatically scrolls to the end or beginning. Very difficult when examing a photo in the middle.

What’s new

- Added Distributed Ownership to support the Ladder Assist workflow
- General updates
- Bug fixes