
Jen Young
Terrible. All the accounts are now unnamed and in different order than before. Can't quickly tell which account is which if they carry a similar balance. You can no longer see what transactions are pending. This is a hot mess and I can't stand not seeing where my money is. Oh and now there are ads!
3 people found this review helpful
First Capital Federal Credit Union
May 3, 2021
Sorry to hear you are disappointed in the new app. We would be happy to help you understand the layout better. Please feel free to reach out to Marketing@FirstCapitalFCU.com. Also, we are happy to say that pending transactions are coming very soon!

Deitryn Aviel
The rating is for the app. The minus star is for the transition. The old app should have given notice instead of error, & most people's frustration is from having to login with their account # as username & last 6 digits of social as password in order to create a new username / password on this platform. l'd say more for better transitioning but no space. Know that the app is done well & read how to login on FCCU's main webpage. On mobile deposit, I'd make picture first then amount for clarity.
9 people found this review helpful
First Capital Federal Credit Union
May 3, 2021
Thank you for your review and feedback! Please don't hesitate to reach out to Marketing@FirstCapitalFCU.com with any future concerns.