
MikeChrisSan
It works and it looks pretty but whoever designed the controls to switch on and off the heater and toggle high/low must have been smoking weed. These controls and their bright/dim status are a level of logic beyond me. Please simplify! Also, what is the other app on Google Play for?
Flamerite Fires Ltd
January 2, 2024
Good Morning, We would like to discuss this and assist you further. At your convenience please contact our Customer Service Team on 01543 251122 or email your details and we will contact you. Thank you.

Sothi Ruban
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Dreadful. You shouldn't need to phone support to get an app working. I've got lots of techy gadgets and this one is a mystery. Doesn't pair. Android mobile. Wi-fi and Bluetooth on. Turned on/off at mains. Instead of writing a reply to negative comments about phoning support, FIX YOUR DEFECTIVE APP. Given the cost of your fires, this app is appalling. Brendan (son) on behalf of my mum.
1 person found this review helpful
Flamerite Fires Ltd
September 9, 2021
Good Morning, Sorry to hear your experiencing issues with the app. If you could email info@flameritefires.com with your Mum's contact details we will arrange to ring her and help to get this issue sorted. Thank you.