GIGGO

GIG Logistics

About this app

GIGGO app provides users seamless shipment creation from the comfort of their homes and offices, eliminating the need to endlessly wait at pickup locations for their items to be dispatched. Once a request is made, the app locates a delivery partner nearest to the request and allocates the delivery request for pickup.

GIGGO app allows you to track the delivery partner on his way to pick up your shipment, ship multiple items to the same location and monitor the status of each delivery.


1. Seamless Shipment creation from the comfort of homes and offices
2. Ship multiple items to same location
3. Ability to track delivery partner on his way to pick up your shipment
4. Track shipment progress after creation at anytime
5. Complete wallet feature
6. Fund wallet seamlessly
7. View shipment history with status of each delivery
8. View wallet transaction history
9. Get quick information on cost of shipment from one location to another
10. Quick access to last shipped address

Ratings and reviews

So I booked a picked up by 11.30pm, by 6.20 am it was assigned for pick up yet i didn't get any form of notification to that effect or even on whom to expect. The rider called my by 7am and I didn't pick. Also the app doesn't give you estimated date of Delivery, this should be worked on as it keeps you in the dark. You must have to fund the app with your card details, is there no option of transfer for those who don't have a naira card. I am still exploring and will improve my ratings in time.

The most useless logistics service on the planet. The app is just as useless. Horrible customer service, nothing positive to say really. I sent a package to Warri over 8 days ago, till now the package has yet to arrive. When I call customer service, they either don't pick up or give me the run around. The online tracking is a complete mess. Really sad!

I Placed an order and funded my wallet. I hadn't even had my package picked and my wallet was already debited. It's been over an hour and thirty minutes and I haven't gotten a rider. Customer service is difficult, almost impossible to reach and when you do reach them, they aren't helpful in any way. Update: Got my order sorted. I'll recommend they make their customer service more accessible and work on the tracking system so customers can know where rider and package is in real time.