4,0
33K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

Helb app enables helb customers access to the below services
Account creation,generation of ministatements,loan repayment and disbursement status ,loan balances , loan application and repayment
It is secure and very simple to use.
Updated on
30 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,0
32,7K reviews
JORDANA OWILLA
05 August 2025
The app keeps crashing and I can't sign in. Before I deleted and re-installed it, it kept saying that the app has a bug. Now, I can't even n get past signing in. It is very very annoying. Please, do better. Whatever thus bug is needs to be fixed quickly, the deadline for application for subsequent loans is fast approaching.
52 people found this review helpful
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Michael Mwendwa
07 August 2025
What's with "ID is activated on another device, contact customer service"? I'm done contacting you because you don't reply. Do you people know phones get lost, or get damaged, or people change devices? So when such happens, does it mean I can no longer access the service? Buana ebu mshungulikie hii maneno. It's bad customer service. Just bad.
36 people found this review helpful
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Austine Olila
08 July 2025
I've tried to sign in with my number but the app continues to close and say it has a bug which I don't understand . can I get some a assistance so that I can log my details and sign in . the previous app I had was full of updating information and I decided to install this . I'm kindly in need of your assistance as you have always done not only to me but the great people around .I'll appreciate any form of assistance you'll offer me as soon as possible. I'm glad to use this app . thank you
556 people found this review helpful
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App support

Phone number
+254711052000
About the developer
HIGHER EDUCATION LOANS BOARD (HELB)
toloo@helb.co.ke
Anniversary Tower University Way Nairobi Kenya
+254 727 045828

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