Infraon Infinity
500+
Downloads
Everyone
info
About this app
Infraon Infinity is an IT service management platform delivered as a software-as-a-service (SaaS) solution. It enables seamless coordination between agents and business teams for efficient ticket management and Asset Management from anywhere, at any time. The platform incorporates dynamic role-based access control, making it easy and flexible for all internal and external staff to stay connected and collaborate on the go. With Infraon Infinity, technicians have complete control over managing tickets and assets on the go.
Infinity, powered by Infraon Corp, is a SaaS-based customer resolution platform that syncs agents and business teams to dynamically manage tickets and assets for ‘anytime, anyplace’ customer delight. Infinity is designed with dynamic role-based access control to provide ease and flexibility for all your internal and external staff to stay connected on the go.
Perform actions for asset management like:
Add assets
View assets and their details
Update the assets’ status
Perform actions for Ticket Management like:
Creating tickets
Responding to tickets
Assigning
Changing priority, urgency, state, status
Communicating with the requester
Resolving the tickets
and so on.
The data can be updated seamlessly with the latest information and improvements, ensuring that the system operates efficiently and accurately to meet the organization’s evolving needs.
You can update by accessing the online portal and making the necessary changes through a simple and user-friendly interface.
With Infinity, you are empowered to manage increasing workloads quickly and easily across multiple customer touchpoints by leveraging AI and automation.
The platform is also equipped with AI and automation capabilities, allowing you to manage increasing workloads effortlessly and efficiently across various customer touchpoints. For more details, please visit https://infraon.io
Infinity, powered by Infraon Corp, is a SaaS-based customer resolution platform that syncs agents and business teams to dynamically manage tickets and assets for ‘anytime, anyplace’ customer delight. Infinity is designed with dynamic role-based access control to provide ease and flexibility for all your internal and external staff to stay connected on the go.
Perform actions for asset management like:
Add assets
View assets and their details
Update the assets’ status
Perform actions for Ticket Management like:
Creating tickets
Responding to tickets
Assigning
Changing priority, urgency, state, status
Communicating with the requester
Resolving the tickets
and so on.
The data can be updated seamlessly with the latest information and improvements, ensuring that the system operates efficiently and accurately to meet the organization’s evolving needs.
You can update by accessing the online portal and making the necessary changes through a simple and user-friendly interface.
With Infinity, you are empowered to manage increasing workloads quickly and easily across multiple customer touchpoints by leveraging AI and automation.
The platform is also equipped with AI and automation capabilities, allowing you to manage increasing workloads effortlessly and efficiently across various customer touchpoints. For more details, please visit https://infraon.io
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No data shared with third parties
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No data collected
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What’s new
Made minor improvements for a better user experience.
Updated the app to support the latest Android version.
Updated the app to support the latest Android version.
App support
About the developer
Infraon Corp
apps@infraon.io
16192 Coastal Hwy
Lewes, DE 19958
United States
+91 79045 94996