KastleResident

2.1
94 reviews
10K+
Downloads
Content rating
Everyone
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About this app

KastleResident represents the latest advance in resident amenity and engagement for multifamily communities. Built in harmony around the high frequency usage of a mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app.

MOBILE ACCESS
KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card, while meeting the strictest of security standards.

KastleResident is free to download and is administered by your property management team via the myKastle Multifamily portal.
• System Requirements:
• Kastle Access Control Infrastructure – v6/Z-Bus doors
• Kastle Access Profiles
• Android 6.0 and above with Bluetooth enabled
Updated on
Sep 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.1
91 reviews
Chris Murphy
April 30, 2024
The app constantly freezes and I have to wait for my phone to detect it and ask me to fully kill it which can take a minute (swiping it closed doesn't work), which means sometimes I'm stuck outside my apartment building for several minutes trying to get in. Whenever i click to add a favorite it just unlocks the door instead of adding it to my favorites list. I also don't like there's no 'offline' way to unlock doors, so if your phone dies, you're out of luck.
8 people found this review helpful
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Anna
November 1, 2024
Really buggy app. It's a nightmare whenever people visit and use the callbox. If I try to click "answer" on the call notification - it ends the call. If my visitor calls again, it'll come through as a regular phone call. It'll finally work on the third try, but its a beyond frustrating experience. I hate that my complex uses this system
5 people found this review helpful
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Liz Campbell
May 8, 2023
Terrible app. Can only install on one device so if you have multiple cell phones say work and personal, or use a tablet just in the apartment, you can't install it on more than one device. Plus it keeps haunting you on the type of location data you're allowing. Terrible terrible app waste of time, archaic, why don't you update this thing to reflect real life and people with multiple devices?
10 people found this review helpful
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What’s new

KastleResident 3.1.2 includes several enhancements and stability improvements:
      • Lock Diagnostics: Added support for providing Kastle better diagnostics when attempts to unlock a lock fail.
      • Android Platform Update: Updated to Android Target API 35 to align with the latest Android platform requirements.
      • App stability: General performance and reliability improvements.

App support

Phone number
+17035288800
About the developer
Kastle Systems LLC
info@kastle.com
6402 Arlington Blvd Ste LOBBY Falls Church, VA 22042 United States
+1 703-962-2015

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