Level2 Health

Level2 Medical Services, P.A.

About this app

We empower our members with insight, tools, expert support and clinical care to help them work to improve their type 2 diabetes.

Who it’s for: Eligible health plan members. To learn more and check for eligibility, visit mylevel2.com. The Level2 Health app is for current Level2 Specialty Care members.

How the Level2 Health app works: When people join Level2 Specialty Care, they gain entry to the Level2 Health app, which includes access to:

• One-on-one coaching: A dedicated coach helps to set realistic goals and guides to success. Coaches (and their ideas, answers and encouragement) can be reached anytime in the coach chat.

• Care team: A coach is just one member of the care team and helps virtually connect members to other parts of the team, including physicians, nurse practitioners, nurses, registered dietitians or other type 2 diabetes experts.

• Learning: We bring proven, practical guidance from experts in diabetes, nutrition and behavioral health, designed to help people learn, make healthy choices and feel their best.

• Daily actions: Turn learning into action with daily actions, which suggest activities and reminders designed to bring you closer to achieving personal goals.

Learn More at https://mylevel2.com/

Not on an eligible plan? Tell your employer or health insurance provider about Level2.

Featured app content is for illustrative purposes only. Actual app content and app experience may vary.

Terms of Service: https://mylevel2.com/terms/

Privacy Policy: https://mylevel2.com/privacy/

Ratings and reviews

I was a practicing member for about 6 months (?), or so. I was really getting a good handle on my sugar levels using the Dexcon 6 CGM. But I was having trouble motivating myself to get out an exercise due to pandemic lockdown and having depression. Instead of coaching me through or helping me, I was removed from the program without warning. And when I opened a case with Support to find out why, I was ghosted completely by Level 2 and never got a response.

The level 2 program has been amazing in helping me on my diabetic journey. In the last week or so, the app will not open. I have cleared cache, cleared data, force stopped, uninstalled and reinstalled and restarted my phone. I get a pop up that states "there is a bug try updating after the developers create a fix for the bug"

The Level2 app constantly fails. Like ALL. THE. TIME. You have to frequently force the app to stop, restart your phone, and relaunch the app to make it work. The trend analysis is not as robust as the Dexcom app and you are not able to recalibrate the monitor through the Level 2 app (only with the Dexcom app). I wish I could delete the app and use the Dexcom app. As it stands, this app is not even able to meet the basic goal of continously providing glucose measurements.

What’s new

- bug fixes and performance improvements