LiveChat by XIRCLS

XIRCLS

About this app

The Simplicity of WhatsApp. The Power of a CRM.

Transform your WhatsApp customer interactions with CRM-level personalization and efficiency. Convert leads, send order updates, offer real-time support and deliver incentives - all from a sleek, WhatsApp-style console.

Key Features:

Enhanced Live Chats: Access detailed customer information and order history directly within the chat window through our integrated CRM.
Seamless Support Integration: Instantly convert WhatsApp messages into support tickets and manage them with ease.
Private Agent Chats: Enable private agent chats within support threads.
Smart Chat Management: Sort, filter, and search unread, ongoing and closed chats, and easily track pending messages.
Automated Workflows: Trigger automated processes to streamline customer interactions.
Effortless Contact Management: Add contacts directly from your mobile phone.
Multiple Agent Logins: Manage customer interactions efficiently from one unified platform
Billing & Credits:View billing history, manage/purchase credits.