Locobuzz – CX Management App

Locobuzz Solutions Pvt Ltd

About this app

Stay on top of your social media intelligence and response management with the Locobuzz CX Management mobile app. Manage your customer tickets across all key social networks and garner detailed reportage and business insights – all in real-time!

Don’t miss any conversation even when you’re away from the desktop. The app is synchronized with the Locobuzz platform and powered with an intuitive UI that makes building reports and managing customer interactions easier than ever!

Collaborate with your team on the go and take real-time brand management actions. Some of the features available on the mobile app are as follows:

View, generate, download automate detailed reports of business insights on-the-go
Manage agent-supervisor approval mechanisms, respond or escalate as per need
Leverage 2-Factor Authentication for secure account access
Receive varied consumer insights, customer sentiment and NPS scores
Study and enhance your team’s ticket management scores to meet FLR TAT expectations
Manage chat messenger for websites, Facebook, and WhatsApp hassle-free
Same services, better accessibility!

The Locobuzz CX Management Mobile App has made customer experience management and insights easy, crisp and clean. Don’t wait - download now!

What’s new

Bug fixes and performance improvements