
Al
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I just opened an account today and can't get emails from the company, the website it throwing errors when trying to verify email and their support team is non-existant. I can't log into the app because it says I'm not enrolled so this has been an all around horrible experience. EDIT: downgrading this to one star, I have been waiting an hour and a half for the support chat to come back with anything and I am just chatting with myself.
2 people found this review helpful

Cameron Schwenker
Great app, would be nice if contacts would auto log the phone calls in chime even if you call or receive a call from standard phone app. Also, the chat function automatically crashes the app whenever I try to navigate to it. It started doing this when I clicked lead chat, but now auto crashes when I click the chat icon (most likely because it's now on lead chat) - Using Samsung s21 ultra.
24 people found this review helpful

Ryan Mills
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UPDATE: 10/24/24 - New phone, still TWO MAJOR ISSUES. I'm using Google Pixle 9 Pro XL with Android 15 -- The latest and cleanest OS for android! 1) Push notifications are VERY glitchy. I am missing text messages from clients. I often don't know they're texting me until it's too late. 2) Caller ID for leads does not work. My phone will ring and present no caller information. Lofty, Your link doesn't solve the issues. Tried them several times on both phones. Need better coding for Android!
23 people found this review helpful
Lofty, Inc.
October 24, 2024
It's a problem with the Android system. If there are still issues of not receiving notifications in the Lofty app on Android phones in the future, please refer to this guideline: https://loftyinc.atlassian.net/wiki/external/OTlkYTdhMzllZjJmNGIxY2E5MDAzN2I3ZDliNDJjM2Y