MSP Process

MSP Process

ଏହି ଆପ୍ ବିଷୟରେ

Using SMS, Chat, email, phone, and push-notification channels, MSPP uses the client-preferred communication medium for end-user verification (EUV), rapid ticket creation and response, and scheduling.

Our Mobile Technician app lets you communicate with all parties in a seamless and secure fully integrated Managed environment.

ନୂଆ କଣ ଅଛି

Added the ability to filter by ticket status
For ConnectWise users - you can now upload images into ticket notes
Updated the Tickets modules - for all supported PSAs - to use the new "Filter" widget that was introduced for ConnectWise in the last build
Addressed an issue where - when the app was linked to ConnectWise - opening the Filter widget in the Tickets module generated an "Error: 500" message