MTB Neo

Mutual Trust Bank PLC

About this app

Stay connected to your MTB account and services 24/7 with the MTB Neo App, now available for Android devices. This convenient, free service is offered to all MTB customers registered for MTB Neo App. With the MTB Neo, you can:

* View account information in real time
* Transfer funds to MTB or other banks via NPSB/BEFTN/RTGS
* Perform MFS transfers and add beneficiaries
* Recharge mobile phones instantly
* Access credit card details and pay bills (local and international currencies)
* Opening FDR & DPS products
* Order cheque books and much more

How to Activate the MTB Neo App on Your Device:?
1. Click on Register to MTB Neo
2. Input your registered mobile number
3. Verify OTP
4. Select your bank account number or card number
5. Set your user id and password
6. You are ready to log-in to MTB Neo

Your Security Is Our Priority

MTB ensures a secure mobile based banking experience with state-of-the-art security features:
* Registration Required: You must be registered for MTB Neo to access the Android app.
* Activation Process: App usage requires an activation request from your MTB Neo account.
* Advanced Encryption: The service is secured by SSL encryption and additional proprietary encryption technology from MTB.
* Device Restriction: Only registered devices can access the MTB Neo Android App.
* Two-Factor Authentication: Every transaction is protected by two-factor authentication for added security.

Need Assistance?

Our 24/7 MTB Contact Centre is here to help:
* Domestic Calls: 16219 or 096040 16219
* International Calls: [phone]
* Email: [e-mail]

With MTB Neo, enjoy seamless, secure, and convenient banking at your fingertips!

Ratings and reviews

The app offers many features, but the UX isnt up to the mark and several functions feel incomplete. Virtual card management is confusing—Unipon Pay logo appears on Mastercard prepaid cards. FD/DPS encashment is unavailable, and DPS doesn't auto-encash at maturity. The website is often unresponsive, and the dashboard sometimes shows only tagged cards, instead accounts. Beneficiary addition slows down transactions. However, “Brick By Brick” stands out. Overall, the experience is mixed.

Currently facing a very slow login issue and i'm unable to pay any of my card bills through apps. Please fix the issue as soon as possible.

In the home page amount is showing wrong. When clicked on the account details, proper amount is shown. How I got there: My account was in negative. I transferred some money from Payoneer. But some amount was deducted as I was in negative. The home screen shows the amount I've transferred not the actual amount after deduction. Hope you fix this soon. Thanks

What’s new

- Simplified Registration Process for MTB Neo
- Distributor Payment
- Beneficiary Image
- Improved User Interface with Multiple Themes
- User ID Recovery
- Video Banking
- Certificate Download
- Simplified Registration Process to MTB Neo
- Loan Product with RM code