MY J:COM

JCOM株式会社

About this app

[March 2025] Cumulative downloads exceed 4 million.
This portal app exclusively for J:COM subscribers brings together a variety of convenient features, including recording/watching on the go, TV program information search, support for problems, confirmation of various procedures and fees, and access to member benefits such as gifts and coupons.

Key Features:
■ TV Program Information
- Remote recording scheduler for scheduling recordings while on the go
- TV program viewing from anywhere, including at home
- Program guide with switchable list and table formats
- Filtering by genre and broadcast date/time
- Program search by keyword, such as performer name or program title
- Information on J:COM's recommended programs
- Information on J:COM's recommended on-demand programs
- Professional baseball calendar

■ Internet Service Features
- Diagnostics for your home internet speed and recommendations
- Check your contract details (service plan name/SSID/password)
- Security settings/email information

■ Smartphone Service Information
- Check remaining data/contract plan and device fee
- Purchase additional data and complete various procedures
- Nuisance call/message blocking

■ Electricity Service Information
- Graphs of power usage/charges (by month/day/time of day)

■ Support
- Troubleshooting to help you resolve any issues
- Helpful tutorials for immediate use after signing up with J:COM Features
・User support and chat support

■My Page
・Various procedures, such as moving, registering and changing payment methods
・Confirming contract details and billing amounts
・Changing/adding services
・Confirming/changing visit schedules

■Online medical consultations
・Consulting with a doctor via video call from the comfort of your own home
・Prescription pickup service

■Benefits
・Entry/winner notification for events and giveaways organized by J:COM
・Free discount coupons available exclusively to J:COM members
・Receive J:COM subscription benefits

■Column
・Heartwarming words by Jakucho Setouchi/Videos of sermons
・Sports column by Kiyozumi Ninomiya

■Local Information
・Local news/special program viewing
・Garbage day calendar/Forgotten garbage alarm
・Local event information/Evacuation shelter information
・Government announcements/Safety information

■Other Features
・Launcher for various J:COM apps

Note:
・To use this app, you must log in with your J:COM Personal ID (free registration).
・This service may not be available depending on your area of ​​residence, your service contract, and your plan.

J:COM LINK users will need to install a separate app to schedule remote recordings and watch remotely.

MY J:COM app requirements: Android version 7.0 or higher.

Older devices may not operate smoothly even if they meet the recommended OS.

Includes apps still in development.

Communication fees are the responsibility of the customer.

Some features may not be available on devices without phone functionality.

For more information about this app:
https://www2.myjcom.jp/special/app/myjcom/