
Nikunj Agarwal
It is one of the best Heath Insurance app used. From reimbursement to getting help and assistance, it's all smooth. Plus, having English support and app is really helpful in Germany.
Allianz Deutschland
September 5, 2025
Hello,
thank you for your feedback regarding the Meine Allianz app. We hope you will continue to enjoy the app!
Your Meine Allianz app team

DS
The App constantly seems to be experiencing technical issues. First, the identification process crashed at the very end. Trying a second time it crashed midway through. I can't access anything due to technical error.
Allianz Deutschland
August 22, 2025
Hallo,
vielen Dank für Ihre Rückmeldung. Alternativ zum SofortIdent existiert übrigens auch ein BriefIdent, mit dem man sich ohne Ausweis und Selfie registrieren kann. Der verschickte Freischaltcode muss dann nur bei der nächsten Anmeldung eingegeben werden.
Viele Grüße,
Ihr Meine Allianz App Team

Xin Yu
It is horrible to use this app. I would like to cancel my contract, but it seems that I can not cancel the contract online, but only in App after an identification verification process, which is fair. Unfortunately my idetlntification cannot be accepted by App since the issuing country was not listed. But I use the same passport to sign this contract and now they don't accept the passport to force me pay forever? I tried to write them online but never have a call back.
Allianz Deutschland
April 15, 2024
Dear Xin Yu,
we are very sorry to hear about problems with the registration. Good news the self identification via "SofortIdent" is not the only way to get online access. You can use the letter ident ("BriefIdent") to receive a registration code and then you can enter the code on your next login attempt.
Sincerely,
your Meine Allianz App Team