
Jane Leighty
I love the convenience, but deposits are difficult. You have to back out the $0.01 to enter your amount and my keyboard covers it up. I usually have to try 2 or 3 times to get the images to take. Might be nice if one image was ok, you just had to retake the other one. Also, when the images don't work, you have to re-enter everything.
9 people found this review helpful
MidWestOne Bank
March 9, 2022
Thank you for choosing MidWestOne Bank. We understand your frustration and are diligently working to improve your experience and address this issue. We recently launched an update removing the $0.01 for mobile deposit. Please contact our Service Center 800.247.4418 for additional assistance.

Veronica Solis
The app is always having some kind of issues. The past two days I hadn't been able to check my account because it just kept loading, tried fast balance, still nothing, then tried the website only for it to not work. Almost everytime I log in it tells me i need to verify myself, even though I literally use the app daily. Please fix your app. Its very frustrating when I need to check my balance and it won't let me because "an error". This app has been nothing but issues.
16 people found this review helpful

Adam Averkamp
As many have stated, when it works, its great. However, more than once, when I open the app, it takes forever to access the login screen. When it does load, it doesn't remember my username and finally, when I enter the login info, it again just spins. I wish American Trust never sold to them. Things were much better before MidwestOne took over.
1 person found this review helpful
MidWestOne Bank
September 28, 2021
Thank you for choosing MidWestOne Bank. We understand your frustration and would like to improve your experience. It seems the app isn't performing that way it should on your device. Please contact our Service Center at 800.247.4418 for additional assistance.