We are sorry for your problem. In order to solve it, please tell us your file format transferred to the computer; we will affirm and amend as soon as possible.
As for the mobile app, the file preview in the app is not supported.
We value every user's experience and will consistently keep pace with your feedback. Thanks for your suggestions again.
Lin Debbie
檢舉不當評論
2024年3月31日
用Qr code連不到電腦就算了,連USB都連不到是怎樣,有夠浪費錢
2 位使用者認為這則評論有幫助
Fonelab
2024年4月17日
We are so sorry for bringing you a bad experience. Due to insufficient information, we can't solve the problem for you at the moment. You can feedback your questions in detail through official website customer service or through feedback in the program. We will give priority to fixing the problem for you. Look forward to your feedback.