Mobile Office for Genesys Cloud allows you to handle all types of Genesys interactions directly on your phone in a secure manner. Available via Genesys AppFoundry
* Addition of a тАЬCall lostтАЭ screen when your internet connectivity drops * Show department and title info when searching agents to transfer to * Stop playing voicemail when switching tabs * Darkmode improvements * Numerous other bugfixes and quality of life improvements