
Niel Oen
it is hard to connect for the web, mostly failed
JELAJAH DATA SEMESTA, PT
August 30, 2025
Hello #CoolPeople, we apologize for the inconvenience. Please inform us of the details of the issues you are experiencing via DM on Instagram at @molecool_id, so we can check it. Thank you.

Ucup Dua
Many cameras in Central Jakarta just pointing to nothing, such as its own pole, tree leaves, or the sky. File few complains but no result.
JELAJAH DATA SEMESTA, PT
May 1, 2025
Hello #CoolPeople, sorry for the inconvenience. Please provide us with details of the problems you are experiencing via Instagram DM at @molecool_id, so that we can check. Thank You.

Quentin
Downloaded the app, went through entire process of creating account and email verification to sign in. Application then directed me to free WiFi zone, which only shows 'get started' option not taking me to any sign in page. Fix your damn website first.
JELAJAH DATA SEMESTA, PT
February 14, 2024
Hi there, we apologize for the inconvenience. Please send us a Direct Message on Instagram @molecool_id of your complaint so that we can help escalate it. Thank you for using Molecool!