
Dávid Elek
There is no negative thing I could say, I love the product and the knowledge that the device will alarm if there is anything about the motorcycle, keeps me calm. It never gave me false alarms and I receive the notification so quick every times. The main positive thing, that it calls you, to get your attention and it is not too expensive. The staff is so kind and helpful. They responded me in few minutes, while at other support teams you must wait weeks or more and often they do not reply. Just keep up your work!
2 people found this review helpful

Noah Church
I think this device and app have a lot of potential, but the app experience has been pretty poor for me. It was difficult to get things working, and when I sent a message to support, I got a notification the next day that my message had been replied to, but when I tapped the notification it just brought me to the main page of the app, so I never saw the reply. There is no way to access previous support conversations in the app that I have seen, and nothing was sent to my email.
6 people found this review helpful
Hello Noah,
Please write us an email support@monimoto.com, we are always willing to help.

Romanas Naryškin
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So far it's a two, and that's assuming I will get support. App is buggy. Message us option, after app restart, has for no reason relocated out of Help section to a second (why two?), almost empty Settings screen that you can only come across by accident (Device menu, top-right side profile icon that doesn't take you to profile, About section). Device is not connecting to GSM network and is thus so far quite useless. 10 minute setup is very far from true in my experience.
1 person found this review helpful
Hello Romanas,
We are sorry to hear that your first experience was not satisfactory. Please contact us at support@monimoto.com, and we will do our best to assist you.