MyAccount+

ForHousing Limited

About this app

MyAccount+ is the quickest and easiest way for ForHousing tenants to manage their tenancy digitally. It will run alongside the current My Account section of the website, giving increased control over your tenancy and ease of use on the go. Please note you will need your tenancy number to register.

It will have the following functionality:
Report ASB
Contact Us
Feedback – suggestions, compliments or service complaint
Report neighbourhood issues
Rent Balance and Transactions
Pay your rent
Making a rent enquiry, request a refund, DD or payment card
Report a Repair
See repairs history
About Us
Change your contact details
Update profiling information
Update communication preferences
View household members
How to give notice
Request permission to:
· Run a business from home
· Make a home improvement
· Install a sat dish
· Install a water meter

Ratings and reviews

Always been buggy, would often claim it was updating and get stuck on that screen, and now absolutely will not let me log in under any circumstance. I click "forgot password", it sends me a new password, I copy-paste that password into the box it tells me to, it tells me I cannot login because password is incorrect. Absolute sham of an app and always has been, but FH obviously don't care or they'd have fixed at least SOMETHING by now. Just let us do things via your website for goodness' sake.

Logged in, an update screen appeared, reached 81% & stopped. If I touch the screen it takes me to a form requesting to give notice to leave. I only wanted to look at me rent account! Needs fixing, cause there are previous months old comments saying the same.

2 hours of my life wasted trying to log in. Was sent tenancy no. It says it isn't correct. They don't give you the first bit you need to input. They when you do register. It says forgot password. I am not stupid I know my password. Then it says to reset by forgot password link. I did this and then says too many attempts at logging in and locks me out. I contacted for housing via live chat. It freezes three times with advisors and won't let me chat. I call twice over 22 mins. No answer. Terrible