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You'll need to provide a credit card for the "free" month, then be sure to cancel by phone or get charged. I never got to using the app, but the sign-up screens (entry fields) on my S8+ were misaligned and poor. A company that will allow me a couple faxes per year to try their product and meet my needs will earn my loyalty if I get busy enough for a subscription some day.
37 people found this review helpful
I am here to help. Please send me direct email at socialsupport@myfax.com with your fax number so I may assist you further. ^DH

Jessica Lutseck
App wouldn't update. Tried to reinstall, and it won't install anymore. Tried to log in on the website with my fax number to cancel the account, and they didn't recognize the number. Contacted customer support and, after trying to convince me to keep an account for an app that doesn't work, they said the account is cancelled and I'd receive an email confirmation... but I haven't received an email. Hopefully it really is cancelled.
18 people found this review helpful
Hello Jessica. The issue has been resolved in regards to the Android 12 OS device update. The new version of our app is now available for download and should you require further assistance, please feel free to message us at socialsupport@myfax.com and we would be happy to assist! Thank you for your patience. ^RA

Me
Scam. They will randomly keep charging you beyond the monthly amount. And they NEVER inform you about it. They just charge multiple transactions to your bank account, without ever notifying you why. ONLY if you ask they tell you your transmissions are taking too long to send or not going through...etc BS. I attempted to send ONE page, twice, and got charged almost $20. There are plenty of other legit services for less or free. Don't waste your time.
11 people found this review helpful
Hello Me. This is not the experience that we wish you to have. We would be happy to assist you in reviewing your account. Please feel free to message us at socialsupport@myfax.com with your account details for further assitance. ^RA