
Bai Emanuel
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App badly bugged. Actual ssow when walking to and from site does not stay selected after switching to another tab. It has to be reselected last thing before returning the pack. The pack froze twice so far, after selecting actual start time and wouldn't let me complete it and add speeds, direction of travel and COSS on "Declaration" tab. Also, it won't let me edit certain previously filled sections but I can edit others. Weird. This means I could not return the pack twice. Also won't submit packs
2 people found this review helpful

Owen Dyckhoff
This App is not fit for purpose. The User Interface is very difficult to read, e.g. the part which lists lines, speeds and directions, with big, blocky, unaligned text boxes making it more difficult to scan for the needed information. Sometimes the app will not open at all, or will freeze when I open a pack, the only solution being to completely delete all data from my device and start again, which requires me to re-download everything again. Won't be surprised if a serious accident occurs soon.
17 people found this review helpful
On-trac
September 19, 2023
Thank you for sharing your concerns. Your safety and satisfaction are our top priorities, we're committed to addressing these issues promptly. We understand that readability and usability are crucial. Please contact our support desk (support@on-trac.co.uk) who will be able to assist with the problems you've encountered.
Best regards, OnTrac Team

B Mensah
Unfit for purpose. If I could rate minus 5, I would. The app is unuseable. It glitches and freezes non stop. When I'm in the middle of filling the boxes, the app freezes, and kicks me out of the pack back to the selection menu. Accepting all my packs should take 10 minutes max, but takes hours. A good concept, but terrible delivery.
4 people found this review helpful