4.1
6.6K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Unveiling an App-tastic experience with Adani Total Gas Application!

Experience the goodness with the upgraded version of the My Adani Gas app.

Adani Total Gas Limited has introduced add-on features to make our customer's gas connection journey hassle-free! The app is updated with new sections and options that enable users to have a complete view of their gas connection process.

What's more? Customers can get an invoice for the connection charges, raise a query, share feedback, if any, and do much more in the elevated version.

The update is designed to make the app comprehensive and enhance customers' experience with constant assurance and indication of progress.

Other key features of the My Adani Gas app are:

Multi-lingual Support: The app is available in Hindi, English & Gujarati, so they can browse the application in their preferred language. Other features such as Online registration, 24/7 Customer Support, Quick Bill Payment, Self-Billing, Guided workflow, Nearby CNG Station, lesser loading time, bug fixes, and many more will continue to serve the customers for an enhanced user journey and experience.

24/7 Customer Support: 24/7 Customer Support by our team of experts ensures safety at all times! Adani Total Gas Ltd understands the safety-related concerns attached to the business and offers an Emergency calling feature available 24/7 for safety and support.
In case of suspected gas leakage or no gas supply, customers can call our emergency support team, and our experts will get in touch to resolve the issue and ensure safety at the earliest.

Adani Gas Online Registration: Registration can now be done from the comfort of our customer's homes! ATGL offers convenience through the new PNG connection registration feature, wherein they do not have to visit the office and go through endless paperwork for registration. Online registration has considerably reduced the steps and time involved in the registration process.

Quick Bill Payment: As the meter reading is generated, they can simply pay their gas bill that is due online without any hassle. They will also receive reminders of the due date to avoid delays or late fees.

Self-Billing: Adani Gas Bill Payment is seamless and convenient as customers can generate their bill on their own by scanning the meter reading and proceeding further to pay the bill online. We enable our customers to initiate and complete the billing process on their own without having to depend on anyone.

Nearby CNG Stations: Our customers can easily navigate to the nearby CNG station based on their location in a quick and convenient way. They can search for the nearest Adani CNG Pumps with just a click while saving time and effort and enjoying hassle-free travel.

Guided Workflow: Throughout the ATGL app, the guided workflow helps them understand and use the application as they go through the next steps while continuing to use multiple features.
Updated on
26 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
6.58K reviews
Alpesh Solanki
2 October 2024
Be alert about fraudulent, I've purchased connection of Rs 6601 and now I've been charged for more than 10000 and now they are saying that it's additional charges. And about additional charges there were not given any clarification in the application form. Indane Gas bottle is better than Adani Gas connection. I've raised complaint about additional charges but no one responded to my complaint.
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Adani Total Gas Limited
3 October 2024
Dear Customer, We regret the inconvenience. Please share your address and contact details with us on customercare.gas@adani.com, so that we can get in touch with you and resolve the concerns. Regards, Adani Total Gas
Bhavesh
22 September 2024
Disappointing Experience I recently used the Adani mobile app for a payment, and it was a frustrating experience. My money was debited, but the amount never credited to my gas connection account. Customer support has been unresponsive, and I'm left without resolution. The app needs significant improvements in reliability and customer service. Very disappointed!
Did you find this helpful?
Adani Total Gas Limited
22 September 2024
Dear Customer, We regret for the inconvenience. Could you please share your address and contact details with us on customercare.gas@adani.com, so that we can get in touch with you and resolve the concerns. Regards, Adani Total Gas
UMANG PATEL
19 July 2024
getting no response error many times. payment deducted but app stuck afterwards. however, after emailing to customer care about the issue resolved after 3 days, the amount reflected to my customer ID.
9 people found this review helpful
Did you find this helpful?
Adani Total Gas Limited
18 July 2024
Dear User, We are sorry that you faced an issue. Could you please share your contact details along with relevant snapshots on customercare.gas@adani.com, so that we can get in touch with you and resolve the issues faced. Regards, Adani Total Gas

What's new

* Name transfer on app
* Note and description on service request for app
* Bug fixes