My BASE

Telenet Group

এই এপ্‌টোৰ বিষয়ে

BASE mobile, Internet and TV in your pocket

Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app.

Most loved by our customers

• Check your mobile and internet usage
• Consult and pay your bills
• Select favorite channels for BASE TV
• Set and optimize your limits, usage notifications and options
• Manage multiple BASE accounts simultaneously
• Compare your mobile plan and switch to a plan that suits you better
• Top up your prepaid card or someone else's
• Have full access to our support channels
• Order and activate a new BASE SIM or eSIM, when and wherever you want.

General conditions

The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.

নতুন কি আছে

At BASE, we are constantly improving the My BASE app.
In this version we introduce a new and enhanced billing screen. In the occasion that a bill is higher than normal, we clearly explain why and show what led to these additional costs. This can be a roaming cost outside the EU, international calls, the use of certain premium services… By this, you immediately see what is different on your bill.
We also fixed some bugs.