
Wendy Pino
(Loyal Naked Mobile Customer) I enjoy the app, makes payments easier and convenient. However, I do miss the ability to change my service plan thru thus app and now it's no longer available. Otherwise, this is a handy app to make payments inadvance to save the hassle of remembering the day it expires and it automatically updates. Thank you.
3 people found this review helpful

Greg Scott
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Didn't recognize phone number. Can't log in. Amended. App is worse than the registration process if you are s Naked Mobile customer. Was finally able to get my phone number and account number recognized. One of the registration fields required is "birthdate". No option to simply fill in a date. No simple scroll list of years. I tapped back 6 decades month by month 720 taps to get to April, 1957. My thumb is properly exercised now. The payment portal is non-intuitive, at best, for Nakedmobile.
9 people found this review helpful
CellularOne NEAZ
February 25, 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at MyCellularOneSupport@cellularoneaz.com. Thank you.

Diane Pratt
I can't even get past the registration screen. 1. Have to call CellularOne to get acct #. 2. Virtual keyboard won't stay up to enter acct #. Must copy & paste it in. 3. Enter info including b-day. B-day brings up calendar that you must page through month by month, year after year to get to right one. Tap over 360 times! 4. Submit. Error that email address entered 2x don't match. But they do match. 5. Cannot get beyond this. 6. Website no longer allows renewals.
6 people found this review helpful
CellularOne NEAZ
February 1, 2021
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at marketing@cellularoneaz.com. Thank you.