
Dan Radcliffe
I've seen several people here with the same complaint that I have about the app. Essentially it's useless most of the time. It tells me it's a failed login and doesn't recognize the password. I can sign onto the website with no problems, I have the password memorized, and written down in my files. So I'm certain it's not me. I have been very happy with the phone service, the price is great and the customer service is excellent, but this app seriously needs a makeover.
65 people found this review helpful

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When viewing Account Details, you literally cannot scroll down. This has been an issue for like 1-2 years now. The only way to view this stuff is in your browser, unless you have an iPhone. They treat the Android app horribly. Also the new voicemail they added in early 2025 is so slow talking and much more annoying than the older one. The sad part is, this company is great and good prices but the app and voicemail are horrible...
17 people found this review helpful

Karrina Miller
App refuses to work. I had a fingerprint lock on and says it wrong. (how could my fingerprint be wrong?,also fp scan works fine online). So I turn it off and clear data and cache. Then I hit forgot password and I go to the site and put in the temp code and set my new password which fits all the necessary criteria (I triple checked) but it keeps insisting that I put in an incorrect password and my temp code is wrong(it's not).
4 people found this review helpful