
Magnolia Maven
For 1, the minimum you can add is $20, so once I only needed $4 and got stuck with an extra $16 because I was traveling. Then it's 1 click purchase, so I accidentally brushed $20 - and boom! Up to $36 in this app that I don't need. I called an asked for them to refund the balance, to which they said sure, no problem! Now it's been weeks of calling customer service for a refund that should have been processed easily. I will update my review upon receiving my funds. in general, beware! Rec: avoid!

Jennie Michener
Worst app ever. There is a current coin shortage. This app is supposed to make things easier. It never connects to any machine. Tells you to call. Then customer support has no idea how to help. Mobile data is on. Bluetooth is on. Location is on. Connected to correct room and has funds to use...but still will not connect. Customer support should be able to access machines remotely to help troubleshoot.
25 people found this review helpful
My Magic Pass
June 12, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at service@sebco.com. Thank you.

Justin Hanenberg
Its a decent app for coin laundry. Gives up to date info on unit availability. Very easy to use. I like receiving a text reminder when things are close to done. A complaint I have is that there are no safeguards when adding funds. So you click $100 and the transaction happens right away - there's no prompt like "are you sure?" to confirm. Please add this.
2 people found this review helpful
My Magic Pass
June 25, 2025
Thank you for providing your valuable feedback. Please reach out to us at service@sebco.com, if you have other suggestions.