NJ Child Support

Name: NJ Child Support
Availability: InStock
Rating: 3.415841579437256 (558 reviews)
Author: WSITS

WSITS

3.4

558 reviews

Government

1L+

Downloads

Everyone

About this app

The New Jersey Child Support Case Information application is the official child support mobile application for the State of New Jersey. It allows custodial parties and non-custodial parents to retrieve secure case information related to their child support cases. Users are only authorized to view a case to which they are a party and utilize a member ID and PIN to access the information. In this updated version of the app, non-custodial parents are able to make payments directly through the app using a Visa or Mastercard, as well as set up and manage monthly recurring payments. The app also includes case details, including: dependent information; obligations and arrears; payment history; schedule and enforcement details; genetic test results; and any intergovernmental case materials. Users are also able to find the closest child support office locations using Google Maps and geotargeting. This application gives the same information and access as the web-based Case Information portal https://caseinfo.njchildsupport.org.

Updated on

24 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.4

532 reviews

Michelle P

9 February 2023

I have 2 case numbers. The app only allows me to view the info for my first case, but not my 2nd. I do like how I can navigate through the different sections of my first case, and it actually showed my second case, I hope I could do the same thing. The user guide also does not open, and the app freezes whenever I try going back to the home screen. I tried going to the support page on the app, which of course, doesn't open either. Only good thing is that I haven't come across any ads, yet.

2 people found this review helpful

WSITS

16 February 2023

Hi Michelle. We are sorry you’re experiencing these issues. Please report details here: https://www.njchildsupport.org/report-a-mobile-app-issue - so we can take a look at your specific issues.

Scrap

25 April 2025

updated review - now I can't even log in with the two step verification. Input the numbers and it immediately closes. I deleted and redownload and now I can't even open it. Something isn't working properly.

1 person found this review helpful

WSITS

16 September 2022

Please note that customers are now required to use Multi-Factor Authentication. Upon login to the account, customers will be prompted to set up Multi-Factor Authentication using a phone number and email address. A unique code will be sent to the provided phone number and email address and will be required to verify the account.

A Google user

28 October 2019

App let's you look at 1 item in your case info options,then locks up. If you look at Disbursements to CP, (For example) then want to look at case info or any other options you have to log out then in again for each and every view you would like to observe. Android Galaxy Note 9, Android Pie with Samsung ONE UI on top. Would be a great app if you could view each item without having to sign out and in everytime.

16 people found this review helpful

WSITS

28 October 2019

You should be able to scroll through the case views. We are working on a resolution for tapping the case section headers.