
N D
The app is alright... when it actually works. And absolutely unusable when it doesn't, which is too often. A lot of times when I try to get into my account I either get an endless loading circle which never finishes loading, a message that says "Service currently unavailable, try again later" or literally nothing happens when I enter my pin and hit enter. It's absolutely unacceptable that a bank your size cannot make a functional app and instead locks its users out of their own bank accounts.
32 people found this review helpful
NLB Komercijalna banka AD Beograd
5 April 2022
Dear Sir, We'll ask you to call us at 011/2018-512 or send an e-mail to ebankweb@kombank.com in order to perform all checks and solve the problem that arises when activating/using the mBank application of Komercijalna Banka.

Onat Öke (Aznaken)
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The interface is horrible; why use rotating items in menus?? The account filters don't work, the options are limited, everything about this app is bad. It needs to be built from the ground up to match 21st century standards. I would give it a zero star if it was possible.
22 people found this review helpful
NLB Komercijalna banka AD Beograd
23 December 2024
Poštovani, svakodnevno radimo na unapređenju korisničkog iskustva klijenata i razvoju najmodernijih digitalnih servisa. U narednom periodu ćemo nastojati da dodatno unapredimo NLB mKlik aplikaciju kako bi bila što ugodnija za korišćenje. Hvala Vam na razumevanju. Vaša NLB Komercijalna banka

Goran Stanimirov
They definitely deserve a 0 (zero) starts, but unfortunately this is not possible. First of all, there is no way to access your ebank account via browser from a cell phone, it just not possible. Instead of it, the Bank is forcing you to use this app which you cannot activate from the cell phone (make sense, doesn't it?!)! You must have a laptop (?!) or even worse, you should go to a bank! At the end, you will pay monthly fee to this group of ignorant's.
34 people found this review helpful