4.1
2.57K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Updated on
Jun 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.1
2.53K reviews
Raul
June 24, 2025
Hello, I’d like to leave feedback regarding a feature that used to be available in the past. The app previously had an option to add "ALTERNATE PARKING" to the mobile or Google calendar, which was very helpful. I’d like to request that this feature be brought back. Thank you for your time.
10 people found this review helpful
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Vic Tan
June 2, 2025
No longer receive push notifications. Also, not a good idea to require an internet connection to check the info for the current day.
16 people found this review helpful
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A Google user
July 23, 2019
App does not allow u 2 correct their GPS errors on blocked driveway. Your complaint will have the wrong address guaranteed. I tried for abt 15 minutes, first to correct the address that populated incorrectly in the app, then to train the GPS to the correct location (backing up or going forward). Neither effort worked. I had to end up calling instead.
21 people found this review helpful
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What’s new

What’s new:
• Improved user experience and app optimization.

App support

About the developer
City of New York, OTI
android-appmkt@doitt.nyc.gov
2 MetroTech Center Brooklyn, NY 11201-3846 United States
+1 917-769-1762