NorthShoreConnect

NorthShore University HealthSystem

About this app

NorthShoreConnect makes it easier than ever to take charge of your health care, simplifying how you communicate with your care team, schedule in-person or virtual visits and access your medical records.

The app provides you with these features:

• Schedule or manage appointments with physicians and other healthcare providers
• Find urgent care, hospital and clinic locations
• Book an in-app virtual video visit
• View your medical records and lab results
• Find a physician
• Send a secure message to your physician
• Request prescription refills
• Receive text and e-mail alerts with appointment reminders and completed test results
• Access your COVID-19 digital vaccination card and proof of other vaccinations
• Check in for appointments
• Pay bills
• Manage multiple accounts for your entire family

Create an account at NorthShoreConnect.org and get anywhere-access to your medical record.

Ratings and reviews

The app has plenty of functionality, but it's quite buggy, depending on what device you're using. On my Samsung tablet for example, it constantly fails to keep me logged in or it hits pages and they are just simply blank. Then it takes me back to log in again. On almost every device, it fails to remember the box that says "remember me on this device." I need codes all the time to access the account. Again, it's still highly functional. But frustrating.

sometimes helps you connect but doesn't notify you when there is new activity. I just logged in to see about scheduling a yearly physical and haven't heard from them and I have messages going back 3 months that I've never seen because there were no notifications. I'm not going to open this app every day. Mostly useless without notifications.

App is confusing, not intuitive, not very user-friendly. Information is not found where you think it should be. Additionally, not all appointments can be scheduled electronically, resulting in long phone wait times. For some appointments the app indicates electronic check-in is possible, but when you arrive for the appointment you still have to wait in line to check in.

What’s new

Your NorthShoreConnect mobile app is getting a new look!
The app’s appearance will match the standard look and feel of the MyChart mobile app and website—something many users are already familiar with. While the homepage will look a bit different, you will still have access to all of your information and features.