Honey Smart Home
2.0star
423 reviews
100K+
Downloads
Everyone
info
About this app
Manage your smart home sensors with the Honey Smart Home app. Set up your sensors and get notifications to your smartphone when your Honey’s sensors detect:
- Water leaks
- Open doors or windows
- Sound from smoke and CO2 alarms
- Temperature changes
- Mould risk
Guided set up
Create your account and follow the easy step-by-step instructions to set up your smart home monitoring system.
Customisable notifications
Decide what you are notified for and when, including when you’re home, away or at nighttime.
Multi-user support
Securely invite friends and family to manage and get notifications from your sensors.
- Water leaks
- Open doors or windows
- Sound from smoke and CO2 alarms
- Temperature changes
- Mould risk
Guided set up
Create your account and follow the easy step-by-step instructions to set up your smart home monitoring system.
Customisable notifications
Decide what you are notified for and when, including when you’re home, away or at nighttime.
Multi-user support
Securely invite friends and family to manage and get notifications from your sensors.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.0
415 reviews
Chase Edwards
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January 13, 2021
This came free with my Hippo home insurance policy. I have spend a full hour trying to set it up, but the app is terrible. There are even spelling errors in the setup text...you have to be joking? I can't for the life of my get this thing to connect to my home network. Going to now have to deal with calling support. Unfortunate. Edit: Moving this to two stars due to excellent customer service. Had a call to attempt to fix the issue, resulting in a "nothing can be done" situation. Oh well.
9 people found this review helpful
Honey Smart Home
January 12, 2021
Hi Chase,
Apologies for the trouble! Our team would like to get more information on the issue (and fix any mistakes in our instructions!) We will be in touch to help out.
In the mean time, make sure you have a 2.4 GHz network available for the bridge to connect, then reset the bridge and attempt the set up once more.
Best,
Julian @ Notion
A Google user
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October 9, 2019
Got this system with Hippo insurance. It's a cool idea as other have mentioned but the sensors don't work at all. Mine are just for water and temperature and frankly you can dunk the sensor in water and nothing happens. Similarly it has been a constant 76 degrees for about 2 weeks (which is 100% wrong). I called customer support and they were really nice and helpful. The sent me a replacement sensor but it doesn't work either. Also i have check the batteries and reset the sensors. Oh well...
9 people found this review helpful
Honey Smart Home
October 10, 2019
Hi Tim,
I'm sorry to hear that you're having trouble with the replacement sensor! I've got your original email pulled up, so if you're willing, I'd like to follow up with you there. I'm sorry that there needs to be any additional back and forth at all, but please know our team is always happy to help out however we can.
Best,
Julian @ Notion
A Google user
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April 1, 2020
Setup is really buggy, instructions don't really make sense. Temperature seems accurate, I haven't test the other detections like water and movement. Setup: when adding the bridge it got stuck on the "Adding bridge" step and then just went back to the page to add a bridge. When clicking the button add bridge at the bottom, the screen would just flash for half a sec and do nothing else. Resetting bridge and killing app didn't help. I killed it again then it worked. Sensors were a pain too.
5 people found this review helpful
Honey Smart Home
April 1, 2020
Hi Gaspard,
Sorry for the trouble installing your system! I'm glad to hear it worked out on a second attempt. Our team would do some additional investigation on this issue. We'll be in touch with an email to get a few details from you.
Our email will come from Support@getnotion.com if you ever need to contact us separately.
Best,
Julian @ Notion
What’s new
Updates to branding
App support
phone
Phone number
+18776684660
About the developer
HONEY INSURANCE PTY LTD
sensors-team@honeyinsurance.com
'CAMPBELLS STORES BAY 1 - 2' 7-27 CIRCULAR QY W
THE ROCKS NSW 2000
Australia
+61 8 6331 6447