Create quick, easy and targeted diagnostics for each OERTLI boiler!
OERTLI Smart Service Support
"Deeper insight into the function of OERTLI boiler"
OERTLI Smart Service Support is a new practical tool that enables the installer to the location, even easier, more efficient and purposeful carry out its work.
The OERTLI Smart Service Support consists of two parts, the Smart Service Tool and Smart Service App. The Smart service tool can be used in a boiler together with the Smart Service app with all service work. Here, the heating engineer will assist you in installing the boiler, as well as for maintenance or troubleshooting on the boiler.
The Smart Service app can also be used without Smart service tool. And as a digital reference book for the boiler. So you have instructions and explanations of error messages at your fingertips: simply on your tablet or smartphone.
The information can be downloaded from the Smart Service app whenever the tablet or smartphone connected to the Internet.
Smart Service Tool
The Smart service tool is a hardware and is connected to the boiler. The hardware is the transmitter and receiver for a local wireless connection to your tablet or smartphone. Once connected, you can start immediately. Because it is a local connection and not to an external server, there is no security gaps and the customer's network does not have to be used.
The craftsman, the Smart Service Tool is available through OERTLI Rohleder GmbH.
Smart Service App
Once the Smart Service application is started, the app itself, with what type of boiler is connected recognizes. You get direct insight into the device - with all relevant information.
Depending on the type of boiler, the Smart Service App offers in a few steps the following functions:
• Status of the boiler
• Current values of the boiler
• Read blockades and undo
• Read locks and reset
• Device parameter read and set
• Read out counter and reset
• fault reports (fault tree analysis)
• documentation
• Read service message and reset
The Smart Service Support is applicable to the following types of devices from OERTLI:
• GMR 3000
• GMR 2000
• GMR 1000
• GSCR / OSCR
• GMR 5000
• GSR 230
• GSR 330
Minimum System Requirements:
• At least Android version 4
• Display: Minimum 4 inches
• space for app: 3 to 4 MB
• Data storage: more than 100MB. This depends on the number of devices whose data is downloaded.
• Memory: 1GB
• Screen resolution: 480x480 at 4 inches to 1024x600 at 7 inches
• processor: at least dual core 1.2GHz