3.9
34 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Parcel Pending PLUS makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app. 

Use the Parcel Pending PLUS mobile app to: 
- Get package delivery notifications 
- Utilize contactless package access 
- Use a unique QR Code for pick-up 
- Set vacation mode 
- Add and manage other users 
- Update notification preferences and accessibility settings 
- Contact our support team 24/7 

We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better. 
Updated on
Jul 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
34 reviews
Nick
September 22, 2024
I've never written a review on any apps before, but I have to leave one for this app. The premise is great, and convenient, but the app is terrible. Every 24 hours the app will forget your password, so you will have to reset it. This is incredibly obnoxious and makes me question the security. Support will also not respond to any messages. The service itself was also down for a month when I first moved into my apt, and I was charged for a package that I picked up during this time.
5 people found this review helpful
Did you find this helpful?
Quadient Shipping - Parcel Pending
October 1, 2024
Dear Nick, I am sorry for the inconvenience caused and the delay in addressing your concern. I have initiated a ticket for our IT team to investigate the matter. Kindly share your registered email with me, so that I can assist you with the charge. You can reach me directly at heather.singh@quadient.com. Best regards, Heather.
Kimberly Dixon
March 28, 2025
can't log in! I created a login online but now it doesn't work on the mobile app. I changed passwords and un-installed then re-installed the app. No help or email contact. update- after 3 separate people reached out to me, I'm still not able to sign into the app. It was just easier to delete my account online.
3 people found this review helpful
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Quadient Shipping - Parcel Pending
March 27, 2025
Hi Kimberly, I’m sorry for the inconvenience. Please feel free to contact me directly at heather.singh@quadient.com, and I’ll be happy to help you with this issue. Best, Heather
Lita “Lita” M
February 28, 2025
I am hesitant to sign up for the service I'm disable so I do depend on my online shopping & delivery services I have had packages go missing from my front door which has nothing to do with your service, even if it is inside building and in a hallway. I am going to try your service and hope for the best despite negative reviews.
Did you find this helpful?
Quadient Shipping - Parcel Pending
March 12, 2025
Hello, You can now choose to have your packages delivered to the lower section of the lockers for easier access. You can update this in your account profile. If you need any help, feel free to contact me at b.bishop@quadient.com. Regards, Brad Bishop

What’s new

- Unique QR Code for Pick-Up: Use your personal QR code to open the locker box and retrieve all your packages anytime. Simply scan your unique QR code at the kiosk, and the box(es) containing your packages will open automatically.

- Contactless Package Access: Conveniently open your package locker box remotely without having to use the touchscreen of the locker. Simply press the "Open Door" button on your package detail screen.

- Fixes various problems and improves support.

App support

Phone number
+18553164756
About the developer
QUADIENT SHIPPING
PLS_Lite_Development@quadient.com
127 AVENUE JOSEPH BOITELET 84300 CAVAILLON France
+33 4 90 04 20 28