Paxel - Send Package Intercity

Paxel Technologies

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About this app

Want to send same-day packages in or out of town? Want to save your stuffs while you're exercising? Or want to buy food from another city? You can do it all with #PaxelinAja

Let's get to know each other, first!~

Paxel is an application-based logistics or expedition service with a variety of delivery services that are ready to be the solution to your needs. Starting from same-day delivery, next-day, regular to sending large or heavy goods.

In addition to sending packages, you can also try various other services on the Paxel app.

Let's, take a peek the Paxel features that make sending packages easier and more convenient:

Guaranteed Fast & Safe
Send intercity packages quickly and safely #PaxelinAja. Send your package with Sameday Delivery, there is shipping insurance and a Safe Food Guarantee feature that makes it even safer.

FREE & Flexible Home Package Pickup
Send one package and it will definitely be picked up at home, because there is no minimum package that must be sent for the Pick-up service. You can also set the pick-up and arrival schedules according to your needs.

Frozen Food Handling
Especially for those who like to send food or frozen food, Paxel have freezer and chiller facilities during shipping. Food will fresh and safe until the destination!

Safe Food Guarantee
No more worry to send food with the Safe Food Guarantee feature. If your food arrives damaged or stale, it will be replaced with similar food, plus shipping costs.

Many Payment Options
Paying for shipping is easy, choose the most convenient way for you, starting from Paxel Credit, e-Wallet, to Cash On Pick-up.

100% Shipping Cost Refund Guarantee
Send sameday delivery packages to regular packages that are sure to be on time with a 100% Shipping Cost Refund Guarantee* if late. (*T&Cs Apply)

There is Shipping Insurance
Your package is safer with free shipping insurance of up to IDR 1 million. If you want to send high-value goods, you can add insurance with protection of up to IDR 50 million.

Wide Service Area
You can find Paxel in various regions/cities in Java, Bali, Sulawesi, Sumatra, Kalimantan, to Sorong and will continue to grow.

Need to send a package directly? Check the location of the Paxel Counter closest to your home to drop off or pick up the packages directly.

Many Shipping Promos
Get the various Paxel promos that you can check on the 'Promo' page for sending packages or hampers.

Download the Paxel application now! Try various Paxel services from sameday delivery and other delivery services, save goods with PaxelBox, to buying food in different cities.

Get the latest info about Paxel at:

Instagram: @paxel.co
TikTok: @paxel.co
Facebook: Paxel Indonesia
YouTube: Paxelco
Website: paxel.co

Do you have questions, complaints or suggestions? Contact Hera (Paxel Chat Assistant) via the Paxel app, Paxel website or WebApp Sahabat.paxel.co.

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Here are various other Paxel services that you can try:

- PaxelBig: Delivery service for goods or large packages up to 25 kg and a maximum dimension of 80cm (one side) picked up by a van. Send large items using PaxelBig with sameday or next day delivery.

- PaxelAmplop: Delivery service for goods up to 1.5 kg and a max. Envelope size of A4 (21x30cm). Send cheap packages with a FLAT rate of IDR 10K between islands.

- Paxel Instant: Send instant packages without rush hours.

- Lew@tBox: Send packages using Lew@tBox by save the package in the PaxelBox and Hero will pick up the package from the PaxelBox to be sent to the recipient.

PaxelBox is a smart locker for save goods, packages, food and even Seli (Folding Bikes) with QR Code. (*food and Seli storage applies to certain PaxelBoxes)

- PaxelRecycle: Delivery service for online shopping waste weighing up to 15 kg to be recycled by trusted Paxel partners. Manage your online shopping waste with PaxelRecycle!

Ratings and reviews

I appreciate the concept of this delivery service and was initially drawn to it for the promise of sameday delivery. However, my recent experience was quite disappointing. Although the service provides same day pickup and delivery, my package could only be picked up the following day, defeating the purpose of choosing this option in the first place. I understand that unexpected issues can arise, but clearer communication and more accurate timelines would greatly improve the customer experience.

very easy to use. reasonable prices. on time delivery & fuss free. very recommended!

"Excellent apps, supported by a fast and reliable service team. Highly recommended!"

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