2.2
128 reviews
10K+
Downloads
Content rating
Everyone
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About this app

PONANT EXPLORATIONS GROUP enhances your exceptional cruise experience

Are you sailing soon with PONANT or Paul Gauguin Cruises? The PONANT EXPLORATIONS GROUP app accompanies you through your travel preparations and throughout your stay aboard. Immerse yourself in your brand's universe and discover all the services that will enhance your cruise.

Before your voyage Prepare your cruise with complete peace of mind. Receive notifications to pre-book your pre and post-cruise programs, as well as your excursions. Discover in advance the Captain and crew who will accompany you during your stay.

Access your packing checklist, clothing recommendations from our experts for your destination, and formalities to arrange before departure. Review your voyage itinerary and find details about your cabin amenities.

During your voyage Once aboard, the app streamlines all your needs. Discover your cruise highlights, day by day. Add your favorite excursions to your wishlist and view the most beautiful photos of your journey.

Order your breakfast and room service from your smartphone. Conference programs, spa relaxation sessions... Access all your important onboard appointments at a glance.
Updated on
Sep 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.3
122 reviews
David Smith
November 22, 2023
Bug ridden. Tells me there's no upcoming cruises even when I'm on a cruise and have another booked! Have to terminate the App then try again and it MIGHT come right after several retries. Only just OK when on a cruise and it's got it's act together.
4 people found this review helpful
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PONANT EXPLORATIONS GROUP
December 5, 2023
M. Smith, thank you for taking the time to provide feedback on our app. We apologize for any inconvenience you may have experienced. We would greatly appreciate it if you could contact our mobile support team at mobileapp.support@ponant.com. They would be very interested in gathering more information about this bug! Regards, the PONANT team.
Marlene Cetinich
July 19, 2020
Have tried to enter my details within the App but it will not save. All of the relevant information was entered numerous times but without success. Very frustrating, since uninstalled app.
7 people found this review helpful
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James Salkeld
April 1, 2023
It seems like this app is not supported. Are there plans to fix the android version to allow login. As it is, it is useless to the point that there is no android app and I would give it zero stars, if possible.
2 people found this review helpful
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What’s new

PONANT EXPLORATIONS GROUP: A new unified ecosystem

Your PONANT app is evolving! Discover PONANT EXPLORATIONS GROUP, our new brand ecosystem already bringing the PONANT and Paul Gauguin Cruises apps together, with more to come.

App support

About the developer
COMPAGNIE DU PONANT
mobileapp@ponant.com
408 AV DU PRADO 13008 MARSEILLE 8 France
+33 6 07 26 16 57