Priority Rewards & Tickets

4,7
234K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The best thing you can give isn’t a thing. It’s time, time together. This Christmas, Priority members will have access to thousands of exclusive, nationwide shared experiences – simply for being with O2 and Virgin Media.

Jump into exclusive rewards, experiences and 48-hour ticket presales to thousands of gigs and events nationwide, all at no extra cost – only from O2.

Download Priority today and our members get access to:

- Rewards handpicked for you

Dive into a world packed with thousands of rewards and experiences, plus top-tier entertainment, you won’t find anywhere else.

- First dibs on gig tickets

Unlock access to exclusive gigs and 48-hour ticket presales to events all over the UK through Priority Tickets.

- Introducing Blue Mondays

Our way of saying thanks, with exclusive prize drops and limited-time-only rewards every single Monday

- A chance to win iconic prizes

Check the Priority app every month for your chance to win once-in-a-lifetime prizes and experiences.

- VIP treatment at O2 venues

Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, join exclusive afterparties, leave your stuff in the cloakroom for free and more.

Log in with your O2 or Virgin Media credentials and you can unlock rewards from all your favourite brands. And if you want to explore more of the app, you can use our navigation tool or scroll through the home screen for highlights. Once you’ve found the reward you want to claim, tap ‘Use Now’ to get your voucher code and follow the redemption instructions.

App Features:

- Nab a hot drink or savoury treat at Greggs for £1 each, every month

- Get up to 48-hour early access on your favourite gigs nationwide with Priority Tickets

- Get two Vue tickets for £9 every week

- Save up to £100 on holiday escapes with lastminute.com

For any issues or help using this app, please contact us on:

Facebook http://m.me/o2uk

Instagram: https://ig.me/m/o2uk

O2 Community: https://community.o2.co.uk/t5/O2-Priority/bd-p/Priority
Updated on
28 Oct 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,7
232K reviews
K W
20 October 2025
I've been using this app for a long long time, now it's telling me to log in, when I try to log in I need to create an account and when I do that after some failed attempts "we encountered an error", I finally get somewhere, it then asks me to give my account number and area code (which haven't changed for the past 8 years or so) to then be told my account number doesn't exists but I only have 4 attempts left (to what? Lock me out of the app or account that apparently doesn't exist? ;D)
24 people found this review helpful
Zoe
03 November 2025
Used to be a great app but since introducing the 2 factor authentication its unusable. takes ages for 2 texts to come through and the code never works, always says there was an error. Deleted and reinstalled the app multiple times which worked once. Sort it out 02!
Drew de F Fawkes
28 October 2025
It does not work for priority tickets. Redirects to ticketmaster where it says O2 Presale is happening but doesn't give access. So, a useless app. Preferred when was able to use Priority from the website, as could get that to work. Now it's app only, it means I have no access to priority tickets at all!

What's new

We have continued to make the App more stable with some bug fixes and Android performance improvements. To make sure you don’t miss a thing, keep your Updates turned on.

App support

About the developer
VMED O2 UK LIMITED
apps@o2.com
500 Brook Drive READING RG2 6UU United Kingdom
+44 7702 775276