
Konrad
Being a customer of 5 other banks in my recent years, this is the worst app I have used so far. The main menu is in a form of a fancy wheel which I do not consider to be intuitive. The the accounts view contains far too much detailes, and layout is far from optimum. And the worst is paying off the visa credit card...you need to setup a new beneficiary...once transfer is made...it takes up to 3 working days for founds to appear on the credit card...OMG it's 2024...
1 person found this review helpful

Amin Jean Bredimus
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shoddy programming. on 2fa takes so long, it feels like the app is only treating the request after timeout, instead of after input. also, on pincode copy, the app demands me to update it. so i reinstall the whole thing just to be sure. still doesn't work. is the current instore app up to date? just all around shoddy.
Thanks for your feedback. We're working to improve app stability, especially around 2FA and login. The issue you mention shouldn’t occur—please ensure the app is updated via the App/Play Store. If problems persist, feel free to contact our support (+352) 4015-1. Thanks for helping us improve!

Paphatsorn Myers
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Although my phone is a bit dated, this app is a bit lagging and sometimes just exits by itself. I have gladly some other banking apps, and none of it has such behaviour. The bank itself is more of an issue. Premium prices with substandard service describes it best. I usually have to do several 2-digit transfers, because you can't never be sure, that a medium 3-digit transfer would be executed. Waiting for the day that such institutes become obsolete, be it by CBDC's or other digital assets.
1 person found this review helpful