ShipCSX

CSX

About this app

Please note: Only CSX customers with valid login credentials for ShipCSX will have access to the features on the ShipCSX mobile application.

The ShipCSX mobile application provides customers anywhere/anytime access to updates on the status of their rail shipments from an Android phone. Customers can retrieve up-to-date information about their shipments using Railcar Trace, Train Trace, and Equipment Specifications (UMLER), or send information to CSX using Shipping Instructions, View Inventory, and Plant Switch. XGate module added for streamlining intermodal driver check-in and check-out processing at terminals.

ShipCSX Mobile is designed with our supply-chain and logistics conscious business customers in mind. For security reasons, only authenticated CSX customers can access shipment information through the application.

The application collects location data within the XGate module as part of a safety feature to prevent usage while in motion. This data is not stored.

If you need to set up a new secure login ID or reset your password, contact the ShipCSX team.

Ratings and reviews

FOR PEOPLE WITH LOGIN ISSUE - Try setting a different browser as default. When login in, the app briefly switches to a browser window. My default was Brave Browser, it wouldn't go through and get stuck on "Login in" screen. I tried Firefox as default - went through immediately. The app it self is "fine". It works, most of the time, but has a bunch of annoying things about it the devs haven't fixed for years, as many others have already pointed out in their reviews.

Does the job, but not the most intuitive nor flexible. Can't change plans once you've started a "mission," nor can you cancel out of it. Password security rules are straight out of the 90's & there's no support for biometric (e.g. fingerprint) sign-ins. When in motion the screen gets dimmed, making reading to location you're trying to find difficult to read (in case you forget it). QR code sometimes disappears with no easy way to make it reappear.

App won't let me log in randomly after working fine for months. Randomly forces you to change your password (even after you JUST changed it), but that only goes through a few days after you do it so you just can't get into the app sometimes for weeks at a time. There's no help and noone trying to fix it. The app is as useless as the company management. Thank you for your time, do not use csx if you can help it.

What’s new

Screen changes supporting workflow simplification for specific use cases