
SANJIB PRADHAN
Disgusting service, From last 2 days You are showing a Banner 'Billbox is temporarily Unavailable '. After sending multiple emails and tickets from yesterday, there is nothing Changed. I didn't see this kind of Casualty ever from any platform. Even After checking this Comment you'll say, Our IT team is Working hard, and will resolve it quickly. Useless they are closing the ticket without any resolution and information. Seriously you guys don't care about your Customer. Frustrating!
99 people found this review helpful
GetSimpl Tech
September 27, 2025
We're sorry to hear you're not satisfied with the service! We'd love to turn things around for you. Please provide your registered details via the link below, and our team will be happy to assist you in resolving the issue: https://simplgrievance-cell.freshdesk.com/support/tickets/new. Looking forward to helping you out!

Junaid Ahmed
I've always had a great experience with Simpl and have consistently paid my dues on time. However, for the past two months, I’ve been unable to use Simpl due to a technical error. I have raised multiple support requests and even sent 5 emails, but the issue has still not been resolved. It’s disappointing that there’s no proper response, and even the customer care number is unavailable, making it difficult to get assistance. My credit limit is still active, but I’m completely unable to use the
12 people found this review helpful

Shabnam Parveen
I have had a very good experience with Simpl earlier. I always paid my dues on time and never faced any issues. But from the past few days, I am getting repeated alerts to recharge through the billbox, yet I am unable to use Simpl. It keeps showing a technical error. It’s been over a week since I raised a support request, but the customer service is extremely poor. No proper response, no resolution, and their customer care number is also not reachable. My spending limit is still active
7 people found this review helpful