myIncotec (SmartService)

Incotec Software

About this app

myIncotec is Incotec's application dedicated to two functional areas:

• Time and attendance management. The application allows employees to clock in and out, manage their leave requests with or without justification, and view their leave balances. It goes even further for team leaders, who can process their team members' requests directly within the application and access a range of information necessary for the smooth operation of their teams. Access to HR information for everyone, wherever they are!

• Intervention, after-sales service, and maintenance management. Do you manage technicians and want to provide them with maximum support during their interventions? myIncotec is designed for your teams. Created for field technicians, it offers real-time access to all information related to the cases they are processing: customer contact details, intervention information, for easier diagnosis. It allows technicians to enter service reports directly on their mobile phone or tablet, add a photo, and have the client sign the report before sending it. It also allows for ordering spare parts if needed. The application has an offline mode that saves data until the next network connection. This ensures technicians can work in optimal conditions, regardless of their location.

Access to this application can be activated in conjunction with our Incovar and Incoservice solutions.

What’s new

Correction de bugs