4.8
242K reviews
Government
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

This application has been developed to provide access to e-Customs services rendered by the State Customs Committee from mobile devices.

Both citizens of Azerbaijan and foreign nationals can use this application. The application allows users to queue online for border crossings, calculate vehicle customs duties, appeal to the Committee, get news and contact Call Center of the State Customs Committee.

Customs Service of Azerbaijan is planning to add more services and data tools to this application in the near future.

Please do not hesitate to contact us with your comments and suggestions at smartcustoms@customs.gov.az
Updated on
Sep 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Files and docs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
240K reviews
Narmin Gurbanli
July 15, 2025
I am frustrated that a personal wellness product I purchased was confiscated by customs. This item was intended solely for private use and health-related comfort. I find it unfair and deeply concerning that such private, non-harmful items are criminalized. This violates personal boundaries and contributes to a sense of insecurity. I respectfully request a clear explanation and urge the review of such outdated and invasive policies.
Did you find this helpful?
Amalia Hasratzadeh
January 1, 2021
This app didn't work properly for a day so far. Firstly, It asks to log in every time I use this app and it takes too much time to do it because of errors. Secondly, I cannot select country from the list just because there is no country list at all (just the word SELECT instead). Now, I simply cannot log in because of the INTERNAL SERVER ERROR. The app has enormous amount of bugs which have to be fixed as soon as possible, otherwise this makes online shopping very difficult and annoying.
42 people found this review helpful
Did you find this helpful?
State Customs Committee Azerbaijan Republic
January 1, 2021
Dear Amalia Hasratzadeh, so that we can help you, please send us a screenshot of the problem found when using the Smart Customs mobile app. smartcustoms@customs.gov.az
Jamila Guliyeva
January 1, 2021
Couldn't get registered using ID. Multiple checkings for "not being a robot" and then it just shows an error. Tried several times in a few days. The result is the same. Works with Asan Imza, but not ID. What is the solution? I can't register my purchases before entering the system, which seems impossible. Dead end.
51 people found this review helpful
Did you find this helpful?
State Customs Committee Azerbaijan Republic
January 2, 2021
Dear Jamila Guliyeva, you may have placed your order long ago. The carriers send the data of parcels in foreign warehouses until the 31st of the month, i.e. new orders. To find out which parcel needs to be declared please visit e.customs.gov.az portal, where you will see parcels to be declared.

What’s new

A number of minor technical improvements have been made to enhance app stability.

App support

Phone number
+994124042200
About the developer
State Customs Committee of the Republic of Azerbaijan
elmans@crocusoft.com
Inshaatchilar Avenue 2 Baku 1037 Azerbaijan
+994 55 988 00 55