SmoothTalk is a CRM tool designed to enhance lead management by automating lead capture, tracking communication history, and providing cross-device synchronization of call data. Our app helps businesses maintain accurate records of lead interactions, improving follow-ups and customer engagement.
To achieve this, we require access to the READ_CALL_LOG permission for the following core functionalities:
Communication Archive – SmoothTalk maintains an organized record of all call interactions, ensuring businesses have an accurate history of their lead communication for compliance and reference.
Lead Interaction Tracking – We automatically log call details in the CRM, allowing users to track conversations and improve customer relationship management.
Cross-Device Synchronization & Call Data Transfer – SmoothTalk enables users to sync call logs across multiple devices or transfer call-related data securely, ensuring seamless accessibility.
Privacy & Compliance:
No SMS Permissions Requested – SmoothTalk does not access or require SMS permissions, ensuring compliance with Google Play policies.
Explicit User Consent – We request user permission transparently, ensuring users understand how their data is used.
Data Access is Limited—Call log data is accessed only for essential CRM functions and is never misused for any other purpose.
Our permission usage aligns with Google Play’s permitted use cases for applications requiring communication history tracking and synchronization.