Superpunch

2.9
318 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Superpunch is an employee experience platform for IntouchCX customer service agents. Superpunch allows you to check your IntouchCX schedule, earn cash/rewards by referring friends, see what events are happening at your local campus, get answers to all of your IntouchCX questions and more!
Updated on
Sep 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

2.9
314 reviews
A Google user
October 16, 2018
I am greatly fed up with this app somehow altering the settings to shut off notifications. I have, numerous times turned off notifications for this app only to have them turned back on the next time I look at my phone. I am a responsible adult and I don't need to be reminded that I have to go to work tomorrow, nor do I need a notification that I have an hour to clock in. Other features are useful, but fix this, because it is causing me anxiety attacks.
7 people found this review helpful
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IntouchCX Inc
October 24, 2018
Hey Adam. Thanks for taking the time to submit your review. We're sorry to hear that these notifications are causing you anxiety. We recommend that you chat with the IT Service Desk or your TL, if you haven't already. It's important to us that this app works smoothly for our teams, so we'll also pass your feedback on to our developers.
A Google user
May 8, 2019
New update has many issues. one being as of 5/8/19 if you click on if your going to be absent or late the app stops working and kicks me out with an error message that the app has stopped working . I've already tried deleting the app and then re installing it but that didn't do anything. Fix this.
4 people found this review helpful
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IntouchCX Inc
May 9, 2019
Hi Crystal! Sorry to hear you're experiencing issues. Please try this: -Disable battery saving mode. -Restart your mobile device. -Try enabling / disabling Wi-Fi. -Ensure you are running the latest Operating System version on your device. If that doesn't work, please have your Supervisor Submit a Service Desk Ticket.
A Google user
November 1, 2018
For the people in support departments that are connected to WiFi and on the network, there is no way for them to change time codes.(clock in or out) Which would be nice. It just means that there is no reason for IT, Recruiting, EX, Facilities, or HR to use it.
1 person found this review helpful
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IntouchCX Inc
November 1, 2018
Hi Joshua! Thanks for taking the time to review the app. We will pass your feedback on to our developers and operations team.

What’s new

We updated password complexity requirements.

App support

About the developer
IntouchCX Inc.
adam.sherry@intouchcx.com
240 Kennedy St Fl 2 Winnipeg, MB R3C 1T1 Canada
+1 204-799-9340