Switch2

Switch2 Energy

About this app

Pay as you go, on the go!

The latest innovative app from Switch2 lets you top up the credit on your G6 or Incontro pay-as-you-go unit remotely and quickly. This app lets you receive top ups on your G6 or Incontro in as little as 5 minutes!*

The Switch2 app makes pay-as-you-go energy convenient and fit into your lifestyle. It enables the purchase of credit for your G6 or Incontro without having to visit a PayPoint outlet or Post Office. You can set up auto top ups that let your G6 or Incontro top themselves up when they reach a credit value of your choosing, or create a regular top up and receive scheduled top ups on a day of your choosing. All of these features can be used whenever and wherever you wish.

If you have any questions please use the contact information below.

*Depending on the connectivity of the G6 or Incontro to the mobile network.

Ratings and reviews

Still trying to work out the point of this app. I can't do anything with it. Everything about switch2 is sh!te, I've been forced to use them for over a year, not received a single bill or any communication or response to enquiries in all that time. I was told my cost would be 7p pkwh, then once installed it increased to 8p, now it's 10p even tho I was told there would definitely not be any price increases. The costs can't have gone up because I've got a heat pump, increasing the price of air?

it used to work perfectly fine until they decided to mess with it months ago and it hasn't worked since. It still says to update the app. I uninstall then reinstall and it still says the same God damn thing. I don't understand why on earth it's taking so bloody long for them to resolve the issue as a whole load of people are experiencing the same problem. Do they not care? When I want to top up I have to call and go through the automated system which is longgggggggg! Fix the app ASAP PLEASE!!!

Rubbish app. Had set to automatic payments, would work for a few weeks then would stop without any warning and I'd have to reset it when i realised. That would every few months from when i first installed years ago. Now I can't even do that. Tells me I have to update app, which I have done and reinstalled numerous times. Now I have to manually pay which is a pain as I have to re enter my card details every time.

What’s new

Our latest update ensures that our online payment service continues to meet the necessary standards whilst making sure you'll always be able to top up. Top tip: did you know you can also register and use Switch2 portal, visit my.switch2.co.uk.